Managed Services

Lift, Shift & ACCELERATE:

There are some indirect categories that do not receive enough attention because internal resources are both time poor and information starved. At Epago we provide a fully Managed Services which enables and supports your organisation in fully realising the VALUE created by the solutions we put in place. This Managed Services solution can benefit all sized organisations, by outsourcing the procurement management of SPECIFIC, or ALL, indirect categories to the Epago's independent team of professionals.

Outsourcing procurement is something that a lot more organisations are contemplating incorporating or have already incorporated into their business strategy. It doesn’t matter if you are trading as a small, medium or large organisation – businesses everywhere are working on strategies and procedures to help develop and improve the way they go about spending and reduction in cost for goods and services.

In this day and age, with the economy as it is, the interest in outsourcing procurement has amplified. As organisations are now paying extra attention to maintaining their profits and reducing costs, at the same time streamline the whole inner workings of their organisations.

At Epago Group, we pride ourselves on delivering cost-saving and process improving procurement solutions every one of our clients.

If you are looking for reduced operating costs and simplified processes of the day-to-day procurement services, reduced capital costs or improved supplier/relationships – you can’t go past our managed services solutions.

We have extensive relationships with wide range of leading suppliers across all the indirect categories. We also offer a number of payment mode including Gain Share (no savings – no fees), where we guarantee your organisation a reduction in like-for like procurement spend.

Depending on your procurement needs, you could invest in an ‘as is’ procurement solution or let us take care of all of your procurement needs – from establishing the best strategy for your needs, right through to managing the procurement solution for you.

We work with our clients to develop individually tailored strategic sourcing, category management, accelerated savings and/or managed service solutions. We treat our clients as business partners, with our focus on sustaining long term successful and collaborative relationships.

It doesn’t matter if your organisation needs a comprehensive and complete procurement solution or it simply needs a few adjustments to your existing solution, you know – to fill those gaps! Our Managed Services solutions provide all of the important components that your organisation needs to ensure that the procurement procedure is the best and most efficient it can be.

We utilise our expertise and the Epago way of category management to accelerate value & benefits to our clients.

Our ongoing management of your program includes:

  • Category Strategy: Above all, implement category strategy which optimises cost savings and service delivery
  • Buyer Awareness/ Education: Providing advice and tools to educate your organisation’s buyers and also to manage the correct behaviours of your employees to get maximum benefit from the program
  • Technology: Managing implementation of service delivery technologies and/or expense management automation as required, ensure maximum efficiencies and service optimisation
  • Operational efficiencies: Providing guidance to streamline internal processes to reduce administration, improving the delivery platform
  • Supplier Management: Managing the selection and ongoing relationships of suppliers as pre selected by Epago. These suppliers are reputable and offer market competitive rates
  • Policy Compliance: Delivering value through enhancements to Procurement & Expense policies and assisting in the communication and management of behavioural change to drive compliance
  • Reporting capability: Providing the MIS and dashboard reporting which clearly highlights where opportunities exist and savings have been achieved or lost.
 

Epago Group carries an extensive outsourcing engagement process which provides our clients with a full business due diligence process and sets out service requirements and delivery platform. We commence the Engagement process with the qualification process, were we carry a full outsourcing business diagnostic to identify all key requirements; this carried with full collaboration with our clients. We make certain all critical steps are covered in the outsource process giving our clients total confidence and peace of mind.

Managed Services – Outsourcing Engagement process

Managed Services – Outsourcing Engagement process

At Epago Group, we are passionate about PROCUREMENT as we are about our CLIENTS

 
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