EPAGO TELECOMMUNICATIONS PROCUREMENT AND MANAGED SERVICE:
Telecommunications is a large portion of any organisations expense budget and it is therefore important that your telecommunications program delivers value and the suppliers engaged are proactive in providing optimal rates, reviews, advice and ongoing management. Unfortunately, there is an 80% probability on cost and a 70% probability on service that you are not being provided with the value and service to which your organisation is entitled.
Epago Group has extensive procurement experience in all indirect categories, but for TELCO we have partnered with United Technologies Australia (UTA) to provide clients with a leading edge telecommunications solution. The Epago / UTA partnership understands the industry drivers, technology alternatives and effective telecommunications procurement and management. UTA has over a decade of experience as an independent telecommunication consultant undertaking billing audits, rate negotiations and account management for Australian businesses. The Epago / UTA telecommunication services include one-off project audits as well as the option of long term management and specialised support.
Market research indicates that in 70% of cases Australian business are dissatisfied with their current telecommunication Account Management. Moreover, in many cases businesses are stunned to find that they have real potential to reduce costs and improve Account Management. An Epago / UTA audit will give you the real story on Account Management and clearly show the savings your organisation can make.
In addition to identifying the potential to reduce your total telecommunications costs, Epago will also:
- Review line services- Identify any underutilised lines and services that could be cancelled, consolidated or upgraded to improved technology. Average savings of 15%.
- Check the current charging- The current agreed rates are often not being correctly applied to the client’s account. Estimates are that 15% of businesses are being charged incorrectly.
- Improved Account Management- Identify the potential to improve the account management and services.
- Advise on a range of services- Fixed Line, Mobile, 1300/1800/13 services, Data/Internet, VOIP and hardware related enquiries.
- Advise on office relocations- Timelines and project management.
- Advise on hardware- New Phone Systems and other communications hardware.
- Manage Tender reviews & Service Provider negotiations
Save money, save time and improve the service and accountability of your carrier - request a NO COST, NO OBLIGATION audit from Epago and we will help you achieve savings and improved service:
THE RESULTS FOR OUR CLIENTS
- 80% of our clients have achieved savings in the range of 20% to 50%.
- Our auditing services have uncovered inefficiencies in many areas apart from just reducing rates.
- Saves time, improves ongoing management and maximises the result.
